سياسة الاستبدال والاسترجاع

Store electronic replacement and return policy: You can replace the product within 3 days from the date of receipt or return it within 3 days from the date of receipt. Please observe the following terms and conditions: 1- The products must be accompanied by the original purchase invoice. 2- The products are unused and in their original condition at the time of purchase. 3- The products have not had the identification card (item card) removed. 4- They must be in their original packaging with all labels and price tags intact. No replacement or return: 1- Accessories 2- Head coverings 3- Modified products 4- Clearance and free products. Submitting a replacement or return request: 1- Send the order number via WhatsApp 00966559513030 2- Specify whether it is a replacement or return 3- The customer bears the costs of replacement and return, including shipping fees for any product on our store. 4- In case of return, only the product amount will be refunded, excluding the shipping fee, within 5 to 15 working days. Purchase via Tabby: 1- No returns 2- The purchase amount will be replaced